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FREE SHIPPING ON ORDERS OVER $99 BEFORE TAX

FAQs

    What Payment Methods do you accept?

STUNNING! accepts Visa, MasterCard, Apple Pay, Shop Pay & Interac. We do not accept payments over the phone or eTransfers.

   What is Your Shipping Timeline?

We usually ship your order in 1-3 business days from the time the order is processed. 

   Shipping & Return Policies

We ship across Canada and the United States using Canada Post. We are able to arrange shipping to the EU and UK but please contact us first before ordering if you are outside Canada or the US.

We want you to feel STUNNING! in our products! If they don't make you say "I love it" you can return qualifying item(s) for a refund or credit within 7 business days of the ship date. Just contact us at mandy@stunningottawa.com 

Returned items must be:

- Unworn and in new condition

- Sale items and Face Masks are FINAL SALE

All shipping and handling charges are non-refundable. Shipping costs and any other fees associated with sending your refund or exchange back to STUNNING! will be the responsibility of the customer. Packages requiring COD or other fees will not be accepted. Refunds will be issued once the returned item(s) have been received and inspected. Returns are sent to our shop in Ottawa. 

   Can I pick-up my order?

Absolutely! We offer curbside pick up. Please select the local pick up option at checkout. If you have any questions, please contact us and we'll be happy to help.  

   How do I book a private shopping appointment?

Please contact us with your preferred time(s).  

   More Information on Face Masks.

The best things you can do to reduce the spread of COVID-19 are to stay at home, wash your hands with soap and water and maintain a physical distance of two metres (six feet) from others. 

Face masks may help protect from spreading Covid-19. It is now mandatory to wear a cloth mask when in public places especially if physical distancing is not possible.

We welcome your visit to our store in the ByWard Market if you're wearing a face mask. We do sell cloth masks and disposable masks and ask that you use our complimentary hand-sanitizer.

For more information on face masks, please visit the Ottawa Public Health Page