FAQs

What Payment Methods do you accept?

STUNNING! accepts Visa, MasterCard, Apple Pay, Shop Pay & Interac. 

Please note we do not accept payments over the phone or eTransfers.

 

What is Your Shipping Timeline?

We ship your order in 1-3 business days from the time the order is processed. 
 

What is Your Shipping Policy?

We ship across Canada and the United States using Canada Post. We are able to arrange shipping to the EU and UK but please call us or email us at info@stunningottawa.com first before ordering if you are outside Canada or the US.

 

Can I Make a Return/Exchange?

We want you to feel STUNNING! in our products! If they don't make you say "I love it" you can return qualifying item(s) for a refund or credit within 7 business days of the ship date. For all the information about returns CLICK HERE.

Can I pick-up my order?

Absolutely! Come in anytime the shop is open and we'll have your order ready for you. 
 

Can I book shop privately?

Absolutely. This experience is based on availability. Please call us or send us an email at info@stunningottawa.com and we will try our best to accommodate.